- Collection of personal information
We collect the following personal information when you use our website or our services:
- Identification information: name, address, e-mail address, telephone number, etc.
- Payment information: bank details, transaction history, etc.
- Technical information: IP address, connection data, browser type, etc.
- Demographic information: country, preferred language, preferences, etc.
- Other information that you choose to provide to us voluntarily.
- Use of Information Collected
We use personal information collected for the following purposes:
- To process and fulfill your orders for solar products.
- To provide you with customer support and respond to your requests.
- To personalize your experience on our website and tailor our offers to your preferences.
- To inform you about our new products, special offers, promotions, contests, etc. (with your consent).
- To improve our website, services and internal operations.
- To comply with our legal and regulatory obligations.
- Sharing of personal information
We do not sell, rent, or share your personal information with third parties for commercial purposes, except in the following cases:
- With your explicit consent.
- With our trusted partners and service providers who help us deliver our services (e.g. for product delivery, payment processing, etc.).
- When required by law, court order or other relevant government authority.
- To protect our rights, property, or safety, or that of our users or the public.
- Information Security
We implement appropriate security measures to protect your personal information against unauthorized access, misuse, disclosure or destruction. However, please note that no method of transmission over the Internet, or method of electronic storage, is completely secure.
- Your Choices and Rights
You can choose not to provide certain personal information, but doing so may restrict your use of our services. You also have the following rights regarding your personal data, in accordance with applicable laws:
- The right to access, correct or delete your personal information.
- The right to limit or object to the processing of your personal information.
- The right to request the portability of your personal information.
- The right to withdraw your consent at any time when required.
- Cookies and similar technologies